Career Development/Support System
Human Resource Development
Our approach to human resource development and the internal environment
To realize our Group’s VISION, “Change everyday deliciousness. Spread joy to the world,” we strive to provide a working environment where employees, who are the driving force behind this, can grow and thrive by making the most of their individuality. To continuously improve high-quality customer experiences through delicious food, both domestically and internationally, we place particular emphasis on “human resource development” and “promoting DE&I,” among the various areas we need to address.
Specific initiatives for human resource development
The Group provides various training programs and support for obtaining qualifications in order to provide opportunities for placement and development according to each employee’s abilities and aptitudes. From FY2024, we introduced level-specific training programs, providing training suited to the work of each level, such as for managers and leaders who are responsible for job assignments for their subordinates. We also support career development according to each employee’s wishes by establishing an internal recruitment system and a career declaration system.
Diverse careers at COMPANIES
We have employees who have built diverse careers in the wide range of food-related business development. What they all have in common is that they provide food that is more delicious than expected!
We provide placement and growth opportunities according to each employee’s abilities and aptitude.
[Sushiro] Store management with the No. 1 sales in the conveyor belt sushi industry*
At Sushiro in Japan, we recruit and train approximately 80 part-time and casual employees and manage people, things, and money in order to increase average annual sales per store to over 320 million yen. We value time spent with staff as much as with customers, and have created a culture where the whole team works together to liven up the store. We work closely with store staff to manage staffing and sales/profits so that we can efficiently serve more customers.
*Source: Fuji Keizai “Restaurant Industry Marketing Handbook 2022” (Conveyor belt sushi, 2021 actual figures)
[Kyotaru] Delivering lots of happiness with traditional and special sushi
Kyotaru, a takeaway sushi specialty store, offers a wide variety of sushi to add color to your dining table, including Kamigata sushi and Edomae sushi, as well as its classic product, Chakinzushi, which has a 70-year history.You will be selling in environments where a diverse range of customers visit, such as department stores and station buildings, and will satisfy customers with heartfelt customer service, including explaining products and recommending seasonal items.
[Misaki] A gourmet conveyor-belt sushi chef who is particular about ingredients
At “Conveyor Belt Sushi Misaki,” fresh seasonal ingredients sourced from Toyosu Market are carefully prepared and cut from scratch in-store. At artisan-style restaurants where sushi is made in a conveyor belt, you will make sushi in front of customers while serving them, so it is a rewarding job where you can see the customers’ joy up close.
[Sugidama] Providing new value and creating a one-of-a-kind store
Based on the experiences and passions of our customers, coworkers, and ourselves, we provide a comfortable space that is not dependent on service. The manager has a great deal of discretion, allowing us to create a unique store that is not bound by convention. As a sushi restaurant, we operate in a lively atmosphere, preparing sushi and fish from the kitchen. We also value this sushi culture.
[New store promotion] Launching new stores across Japan and communicating their appeal
You will train new part-time and casual staff hired at new stores across Japan and stabilize store operations. By utilizing your work experience and skills from existing stores and communicating and cooperating with colleagues, you will be able to contribute to the growth of part-time and casual staff from the ground up and spread awareness of the appeal of our stores to many people across Japan.
[Opening stores overseas] Let’s spread joy to the world.
We are spreading sushi, a representative Japanese food, around the world with the same techniques, know-how, and quality as in Japan. We embody the brand as it is, without changing the domestic model, so we can apply our store sales experience and operational knowledge in Japan to overseas locations to solve store issues and improve operations. It is our joy to provide our overseas customers with an experience they have never had before.
[Headquarters] Stores are for customers. Headquarters supports them.
The role of the headquarters is to support our restaurants throughout Japan and overseas so that they can put their utmost efforts into providing food that exceeds expectations! We aim to become a global restaurant brand originating from Japan, and to spread delicious food to the world. We strive to create an environment where customers can spend their time in peace and comfort. Various departments, proud as a professional group, work together to create restaurants that are accepted by the local community.
Support System
Promotion exam
There are store manager qualification exams and managerial qualification exams. Promotion will be determined after confirming that you have acquired the knowledge necessary to perform your duties.
Regular annual training
We provide introductory training, classroom training, and on-the-job training at stores. Employees assigned to various locations can gather together and communicate regularly.
OJT training by area
We provide training on themes we want to strengthen in each area (customer service, cooking, etc.).
Qualification acquisition support
We provide support (study and financial support) for acquiring the qualifications required for store managers and chef licenses.
Internal recruitment system
Those who meet the application requirements can apply for in-house job openings. You can build your career by utilizing your past experience or take on the challenge of working in a new department.
Career Declaration System
We have a system in place that allows employees to regularly express their wishes regarding their current work and future careers. We consider placement and job assignments based on the details of their declarations.
Employee Survey
We conduct regular engagement surveys and pulse surveys to investigate employee conditions, such as their motivation for work and their level of trust in the organization, and use this information to plan systems and propose improvements to create a better working environment.
